Frequently Asked Questions
Everything you need to know about your favorite hemp bags and accessories.
What materials are used in Dime Bags products?
Our products are primarily crafted from our proprietary Hempster fabric—a durable, high-quality blend of hemp and recycled polyester—as well as 100% hemp and recycled cotton options.
Does my bag come with a smell-proof pouch?
Yes, most of our bags include a signature removable, smell-proof clear poly bag to keep your items discreet and organized.
How do I clean my Dime Bag?
We recommend spot cleaning with a damp cloth and mild soap. For deeper cleans, hand wash and air dry; do not put your bag in the dryer as it may damage the fabric or hardware.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective.
Do you offer a warranty on your products?
Absolutely. We stand by our craftsmanship with a one-year limited warranty against manufacturer defects. This covers zippers, stitching, and hardware issues.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. Expedited shipping options are available at checkout if you need your gear sooner.