Returns & Exchanges

At DIME BAGS®, we stand by the quality of our smell-proof glass and hemp bags, offering a 30-day window for returns or exchanges on items in their original condition. Whether you received the wrong size or simply changed your mind, our goal is to ensure you are 100% satisfied with your gear.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely pack your items in the original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; ensure the smell-proof zippers are closed and all original tags are attached.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned gear, your refund or exchange will be processed within 5-7 business days to your original payment method.